1. Acceptance
By accessing or using InstantPix (website, mobile app, or API), you agree to be bound by these Terms. If you do not agree, do not use the platform. These Terms constitute a legally binding agreement between you and InstantPix Technologies Pvt. Ltd.
2. Eligibility
You must be at least 18 years old to use InstantPix. By registering, you represent that all information you provide is accurate and that you have the legal capacity to enter into this agreement.
3. Accounts & security
You are responsible for maintaining the confidentiality of your password and for all activity under your account. Notify us immediately at support@instantpix.co if you suspect unauthorised access. We are not liable for losses caused by unauthorised account use.
Account sharing is prohibited. Each account must represent a single individual or legal entity.
4. Marketplace conduct
**For clients:**
- Book photographers only for lawful purposes
- Provide accurate event details (date, location, type, budget)
- Pay the agreed amount via Razorpay before the event
- Treat photographers with respect at all times
**For photographers:**
- Maintain an accurate, up-to-date profile and pricing
- Accept or decline bookings within 48 hours of request
- Fulfil booked assignments professionally and on time
- Not contact clients outside the platform to circumvent payments
**Prohibited for all users:**
- Fraud, impersonation, or misleading content
- Uploading illegal, obscene, or defamatory content
- Circumventing platform fees
- Scraping, hacking, or reverse-engineering the platform
5. Payments & fees
All payments are processed via Razorpay. By making a payment, you agree to Razorpay's Terms of Service.
**Platform commission:** InstantPix deducts a commission (displayed at checkout) from each booking. This fee covers payment processing, platform maintenance, and customer support.
**Photographer payouts:** Payouts are processed weekly to the photographer's registered bank account after the event is marked complete. A minimum payout threshold may apply.
**Currency:** All prices are in Indian Rupees (INR) inclusive of applicable GST.
6. User content & IP
You retain ownership of content you upload (photos, portfolio images). By uploading, you grant InstantPix a limited, non-exclusive, royalty-free licence to display, store, and transmit that content solely for platform operation.
InstantPix owns all platform code, design, AI models, and trademarks. You may not reproduce or distribute platform materials without written consent.
7. Limitation of liability
To the maximum extent permitted by law, InstantPix is not liable for:
- Actions or omissions of photographers or clients
- Loss or damage to event media after upload to the platform
- AI photo search accuracy (results are best-effort)
- Losses from payment disputes resolved by Razorpay
- Indirect, incidental, or consequential damages
Our total liability in any dispute is limited to the amount you paid for the specific transaction giving rise to the claim.
8. Termination
We may suspend or terminate your account at any time for breach of these Terms or at our discretion with 7 days' notice. You may delete your account at any time from Account Settings. Pending bookings must be resolved before account deletion.
9. Dispute resolution
In case of a dispute between a client and photographer, both parties must first attempt resolution via the InstantPix support portal. If unresolved within 14 days, the matter shall be referred to arbitration under the Arbitration and Conciliation Act 1996, with the seat at Bengaluru, Karnataka, India.
10. Governing law
These Terms are governed by the laws of India. Any legal action not subject to arbitration shall be brought exclusively in the courts of Bengaluru, Karnataka.
11. Changes
We may update these Terms. Material changes will be communicated via email at least 14 days before taking effect. Continued use constitutes acceptance of the updated Terms.